Privacy Policy

Sri Kandhaguru Foundation (“the Foundation”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect the information you provide when you visit our website, make a donation, purchase products, register for events, or otherwise interact with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you interact with our website, we may collect information such as:

• Full name
• Email address
• Mobile or telephone number
• Postal or billing address
• Shipping address
• Date of birth (where required)
• Donation details
• Event registration details
• Purchase history
• Any information voluntarily submitted through contact forms or enquiries

Payment Information

Payments are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI PIN, CVV, internet banking credentials, or other sensitive payment information on our servers.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Date and time of access
• Pages visited
• Website usage statistics
• Referring website

2. How We Use Your Information

We use the information collected to:

• Process donations
• Process product orders
• Deliver purchased products
• Register you for events and programs
• Respond to enquiries and support requests
• Communicate important updates
• Send donation acknowledgements or receipts
• Improve our website and services
• Maintain website security
• Comply with applicable legal obligations
• Prevent fraud and misuse

Where you have provided consent, we may also send newsletters, event announcements, or updates about the Foundation. You may opt out of such communications at any time.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyse website traffic
• Enhance user experience
• Maintain website security

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only where necessary with:

• Payment gateway providers
• Courier and logistics partners
• Website hosting providers
• IT and technical support service providers
• Event management partners
• Government authorities or regulatory bodies where required by law

All such parties are expected to protect your information and use it only for the purposes for which it is shared.

5. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Process donations and orders
• Maintain financial and legal records
• Comply with applicable laws and regulations
• Resolve disputes
• Enforce our legal agreements

Once information is no longer required, it will be securely deleted or anonymised, where appropriate.

7. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent for certain processing activities.
• Opt out of receiving promotional communications.

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our website is intended for a general audience and is not specifically directed towards children under the age of 18.

We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

9. Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Users

If you access our website from outside India, please note that your information may be processed and stored in India or in other jurisdictions where our service providers operate, subject to applicable laws.

11. Changes to This Privacy Policy

Sri Kandhaguru Foundation reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this website. We encourage users to review this page periodically to stay informed about how their information is protected.